RE: [IUG] Holds


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If you like there is a service commitment for it.


Ann E. Anderson
Library Database Administrator
White Salmon, WA
509-493-2162

-----Original Message-----
From: Matthew Rohde [mailto:mrohde at mail dot unomaha dot edu]
Sent: Monday, March 27, 2006 11:23 AM
To: IUG INNOPAC List
Subject: Re: [IUG] Holds

Susan,
I have had this! It is a broken link. You will have to call III
to fix it. Sorry, Matt

Matt Rohde
Day Circulation Supervisor
University of Nebraska at Omaha
Library/Circulation
Chair - Paraprofessional Section
Nebraska Library Association
mrohde at mail dot unomaha dot edu
554-3214






Susan Cheney

<scheney at sju dot edu>

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Subject
03/27/2006 12:45 [IUG] Holds

PM





Please respond to

IUG INNOPAC List

<innopac at innopacu

sers.org>









I have a situation where the patron placed a hold on a book, checked it
out, returned it, and it was checked in. There is no hold showing on the
bibliographic record and the item shows it was returned. However, the
patron record still has the hold attached and no matter what I do to
cancel

it, it stubbornly remains. We are on Release 2006LE.

Has anyone encountered this? Any solutions?

Thanks.

Sue

Susan L. Cheney
Cataloging/Library Systems Librarian
Saint Joseph's University
Francis A. Drexel Library
5600 City Avenue
Philadelphia, PA 19131-1395
Phone: 610-660-1976
Fax: 610-660-1916
email: scheney at sju dot edu


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