[IUG] Statement of Checked-Out Items

[kathy dot koch at gm dot com]

Need some help regarding circulation notices. Hopefully someone else has
fought this battle and figured this out.

We'd like to have the max number of lines for our circulation notice text
(15) (according to the documentation that is the max), so that I can give
the patrons some response choices when we email them their "statement of
checked out items".  I've changed Circ Option #69 to 15 for the height.
However, it prints the circulation info in the middle of the message text
(see below).

I also tried setting the Item 67 info (even though that seems to be for all
the other notices where it prints 8 items in two columns) -- changing lines
to start with line 39 instead of the old 31 but it still does the
following.    [SIDE NOTE: To be perfectly honest, what I'd really like to
have is the check-out items notice print in the 8 x 2 column format like
overdues, but according to Innovative that is a "system enhancement"
request.].

Oh yeah, and if I look at the character cell display of the format it looks
fine (shows all the mmmmmm  and iiiiiiiiiiii's in the right places for your
standard overdue 8x2 format), no errors.

Here are our settings:

63> Notices: Width and Height of form ....................................
80,60
64> Notices: Where to print Library
Address...........................5,7;70,4
65> Notices: Where to print
Data.................................................55,5;20,1
66> Notices: Where to print Patron Name & Address..........12,17;50,6
67> Notices: Where to print Item Info................................
            Item 1: col3 Line39
            Item 2: col 3 Line 46
            Item 3: col 3 Line 53
            Item 4: col 42 Line 39
            Item 5: col 42 Line 46
            Item 6: col 42 Line 53
68> Fines/Bills: Where to print Bill
Info........................................3,31;74,12
69> Notices: Where to print
Message........................................5,24;70,15
70> Notices: Generate separate notice if text changes? ... SAME NOTICE
71> Notices: Fields from patron record on notices............... ABOVE
NAME-NONE;BELOW-NONE
72> Notices: Print recall
fine..........................................................NO
73> Notices: Print text above patron name..............................
74> Notices: Print pickup by date on pickup notices.......... NO
75> Notices: Print HOLD NOTE on hold pickup notices....N/A

Am I missing some setting somewhere, something staring me in the face and I
can't see the forest?  Any clues?  I didn't find anywhere in the
documentation where the checked-out notice is set up differently from the
others.

      EXAMPLE (starting at line 24) >

     In our continuing efforts to increase service and ensure accessibility
     to materials, please inform us of the status of the following items
     which are checked out to you. Contact us at 586-986-2000 if you have
     any questions. Please respond to this memo with the following
     information:

     ____ I current have in my possession (and would like to keep) all
   AUTHOR            TITLE                             LOC     DUEDATE
   Morse, Philip Mc  Library effectiveness: a systems  resb   Wed Mar 22
2006
          (Return items to the Library at mailcode: 480-106-314).
     ____ I no longer have any of these item(s). (Please explain when and
          where you returned them: _________________________________.)
     ____ Send me more information on what these items are to help me
          locate them.
     ____ Other (please explain: _________________________________).


Kathy Koch
Systems Librarian
GM Information Research
phone: 517-424-5533
cell phone: 517-403-4622
email: kathy dot koch at gm dot com

"Oz never gave nothin' to the Tin Man
that he didn't already have."
                             ~America, 'Tin Man'