RE: [IUG] San Jose holds slip format & management


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We are using it, but it only generates the large nice wrappers on our newer receipt printers. We have been using this since Silver. We have Star TSP 700's that it works very well with (although we wished we could edit the slip contents which Innovative had previously stated we would be allowed to in the next release, but it hasn't happened that I'm aware of). When we try to use our older Star SP200's it doesn't generate properly and the comment provided by Innovative at the time was that if it worked for us we could use it, if not sorry at this time.

Using the TSP700's we love the results, but all of the patron barcodes are chopped (which we would like to eliminate anyways since these will be going to a self service area soon and the barcodes are used for Internet time restrictions and could be misused by some patrons if fully generated). It worked perfectly when dumped to our HP Laser printer, but this is too wasteful of paper...

It did take several calls to Innovative to get the autocut feature to work properly and when I load the custom picture files into the printer's buffer the receipt printer prints the logos three times instead of once (or ideally not at all in this mode)... It needs work still, but I would not go back...




Todd J. Humble, Supervisor
North Richland Hills Public Library
NRH, TX 76180-7901
(817) 427 - 6822
 
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-----Original Message-----
From: Mary Sindicic [mailto:MSindicic at ci dot pleasanton dot ca dot us]
Sent: Tuesday, February 14, 2006 12:44 PM
To: IUG INNOPAC List
Subject: RE: [IUG] San Jose holds slip format & management

I am also very interested in hearing from any libraries that have implemented it and the steps you take to set it up.

Mary Sindicic
Clerical Supervisor
Pleasanton Public Library
400 Old Bernal Ave.
Pleasanton, CA 94566
(925) 931-3408
msindicic at ci dot pleasanton dot ca dot us

-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org]On Behalf Of McGranahan, Jamen
(Library)
Sent: Tuesday, February 14, 2006 10:33 AM
To: innopac at innopacusers dot org
Subject: [IUG] San Jose holds slip format & management


Using Release 2005:

I would like to hear from other public libraries who have implemented
using the San Jose format for self-holds pickup wrappers. There was
some discussion on the list about the settings last year, but I think we
have our settings correct. However, what we have run into is that if we
turn on this feature on our Production Server, we're not able to use
that same login for other functions (such as check-out w/ receipts;
printing in-transit notices; etc.) because of the printer settings.
When we have tried on our Training server, it prints on the receipt
printer, but is not readable so cannot be used. I was curious about
those that did not change their printer settings to Graphic because when
we tried it, the check-out receipts and in-transit notices would print
fine, but the wrapper wouldn't print at all. Only when it was set to
Graphic would it print. Is anyone using these wrappers and if so, how
did you manage to get it setup? Are you using separate
workstation(s)/login(s) to handle holds? Any advice would be greatly
appreciate. Thank you!

Jamen McGranahan
Library Automation Specialist
Nashville Public Library
Nashville, TN
(615) 862-5726
Jamen dot McGranahan at nashville dot gov


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