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At 12:15 PM 01/04/2006 -0700, Lisa Weber wrote:
Is anyone else experiencing problems with the Wilson databases,
specifically "Bad Gateway" errors? Our problems started last week.
We've contacted Wilson and they admit to having "changed some code" but
that "clearing the cache on the proxy server" will fix our problems. I
called the III help desk and was told the proxy doesn't cache so there's
nothing to clear.
According to Wilson our library is the only one having these problems.
My colleagues and I want to know if that's true.
Oooo, I hate it when vendors say that. We have only one Wilson database
and are not experiencing any problems at the moment, but in my experience,
"bad gateway" errors with proxies are typically intermittent and tend to be
related to network path issues, so they're hard to pinpoint. Bad gateway
errors that we've experienced in the past have always been caused (and
cured) by changes in network configurations, usually at the vendor's end.
Bob Duncan
~!~!~!~!~!~!~!~!~!~!~!~!~
Robert E. Duncan
Systems Librarian
Editor, IT Communications
Lafayette College
Easton, PA 18042
duncanr at lafayette dot edu
http://www.library.lafayette.edu/
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