Re: [IUG] patron can renew own items
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We have selected Option 3 (Patron can renew own items, YES, even if
overdue). If I understand the manual correctly (that's always
questionable!), the second page you reference (101254) is talking about
basic self-renewal abilities in the webopac when they login to their
record. If you allow renewals there (via the webopac wwwoptions and
customizable forms), you have to then go to 101912 and select which
option you want. If you stick with Option 2, it will let them renew
books that aren't overdue; it will also allow them to renew books that
are overdue as long as the system doesn't see it as overdue yet (no
notice has been sent and no fines assessed). So, if you have a 2 day
grace period built into your loan rules, then patrons could renew
overdue items within those two days, even if you have Option 2.
If you select Option 3, then they can renew overdue books even if there
have been fines and notices--the fines are added to their patron records.
We finally made the switch to Option 3 just over a year ago and our
patrons were thrilled.
Hope this helps--
Wright State University
Dillie, Thomas wrote:
Quick question that I hope someone has direct experience with. Right now at GCPL we allow patrons to renew their own items through the OPAC as long as those items are not overdue. (As described on page #101912 of the manual, we have selected option 2.) Page 101254 says "Note that the system will allow a patron to use this function to renew an overdue item, providing no fine or demerit points would be assessed, and no overdue or recall notice has been sent to the patron for this item." Does that mean that since we charge fines on items as soon as they are one day overdue, i.e., no grace period, that even if we were to change our procedure and allow patrons to renew their own overdue items(option 3 on page 101912), then Millennium still won't let them renew, because to do so will also generate a fine? And to continue, we send the first notice at 3 days overdue; the sentence quoted above seems to say that sending the notice also will block a patron from self-renewing an ove!
rdue item. Do I understand that correctly?
Tom Dillie, Head Librarian
Cedarville Community Library
Greene County Public Library
P.O. Box 26
20 S. Miller St.
Cedarville OH 45314
tdillie at gcpl dot lib dot oh dot us
"'Under consideration' means we've lost the file. 'Under active consideration' means we're trying to find it."
--The Complete Yes Minister: The Diaries of a Cabinet Minister, by Jonathan Lynn
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Wright State University Libraries
Dayton, Ohio 45435
leigh dot french at wright dot edu