Re: "Text number zero"

[Adam Brin <abrin at brynmawr dot edu>]

We had this issue at the Tri-Colleges, III was able to patch or '05 LE 
system to fix it.

- adam


miadlibrary wrote:
> I have this problem with sending overdues - doesn't print because text
> number is zero.  This happens to me when item is both recalled and
> overdue.  That is easy enough to check and see if your billed items have
> other holds on them.  So the recall notice prints but overdue notices are
> subsequently not printed (as if only one notice will for sure bring the
> item back.)  I find it odd that it generates them into the group for a
> notice to be emailed or printed but then will not print and gives that
> same message that you are experiencing.  I keep hoping that this will be
> fixed.  If they did not respond to the recall, an addtional late notice or
> two seems helpful to me.  Perhaps this will be fixed with Rel 2005, which
> we don't have loaded yet.  
>
> Nancy Siker
> Milwaukee Institute of Art and Design (MIAD) Library
> Milwaukee WI
>
> IUG INNOPAC List <innopac at innopacusers dot org> writes:
> > Hi Elizabeth,
> >
> > Most likely this means that the Bill Msg field is blank on one of your 
> > loan rules.  The next time this happens, look up the item to see which 
> > loan rule is governing the check out.  Then look at the loan rule to see 
> > if the Bill Msg field is blank.
> >
> > Hope this helps--
> > Leigh French
> > Wright State University
> >
> > Elizabeth Keen wrote:
> >
> > > Hi everyone,
> > >
> > > I've had a recurring problem when I send out "All Bills and Fines."  What
> > > happens is that some of them are not sent because it says "Text Number
> > > Zero."  What does this mean?  Does anyone out there know how to fix it? 
> > Or
> > > where to look in the manual?  
> > >
> > > Thank you all!
> > >
> > > Elizabeth Keen
> > > Regent University Library
> > > Assistant Circulation Supervisor
> > > (757) 226-4152
> > >
> > > --
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> > --
> > ~~~~~~~~~~~~~~~~~~~~~~
> > Leigh French
> > Systems Librarian
> > Wright State University
> > Dayton, Ohio 45435
> > (937) 775-2570
> > leigh dot french at wright dot edu
> >
> > --
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>
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