RE: Auto Notices
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Hi
I thought Debi's question was about separating email notices from TNS or
print notices so email could go automatically. As far as I can see,
there's no way to separate them by notice format and send certain
formats as autonotices. If there is, we'd be interested to hear about
it.
Brenda B. Clark
ILS Manager
Multnomah County Library
801 SW 10th Avenue
Portland, OR 97205
-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Carolyn McDonald
Sent: Tuesday, November 01, 2005 9:51 PM
To: IUG INNOPAC List
Subject: RE: Auto Notices
Hi Debi,
We send all of the notices as auto notices that we can send - by that I
mean that the notices for patrons without email addresses go by email to
a library email address, where we handle them manually (there are very
few, most of our patrons have email addresses. We would love to be able
to set these few notices to stay on the system and be sent to the print
queue automatically, as the current arrangement is far from ideal - we
want to be able to print them from Millennium, not our email.)
We don't want to email overdue levels twos or paging slips, so we print
those. And our policy is that all bills must be sent by post, so they
don't go either.
But with those exceptions, all our notices go as auto notices, and for
the same reason you mention - they are already gone by the time we get
to work in the morning.
Each type of notice is set up separately, so one notice line is holds,
one for overdue level one, one for courtesy, one for recalls etc.
It works really well for us. It also means notices can be sent on
weekends and other days when we only have minimal staff, and don't want
them to be bothering with notices. At present we are only having them
sent once per day, but we understand we can ask III to have them go more
than once a day, and we will do that - we think that will be really
helpful for holds and recalls in particular.
I don't know if it makes a lot of difference, but we have had Notices
Administrator turned on, which lets us choose option groups and to be
able to administer the notices for all our locations from within the one
screen. It certainly made it easier to set them up.
Regards
Carolyn McDonald
Library IT Coordinator
Murdoch University Library
PO Box 1014 Canning Vale WA 6150
South Street Murdoch WA 6155
-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Krimm, Debi
Sent: 2 November 2005 6:59 AM
To: IUG INNOPAC List
Subject: Auto Notices
Has anyone figured out a way to send all e-mail mail notices using the
auto notice function, i.e. holds, overdues? We'd like them sent before
staff arrive in the morning since e-mail notices take a while to send,
this would then free up staff time and we would only have to deal with
TNS and printed notices?
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