Movies on Electronic Course Reserves

["Linda \(Ernick\) Heron" <Heron at dwc dot edu>]

Hi all,
 
Could someone out there who has had success with mounting movies in Electronic Course Reserves (specifically, .mpeg and .avi files) please help? I am having two problems:
 
1. .Mpeg files mount just fine, but when I log in to the catalog as if I were an end-user, Windows Media Player opens and only the first part of the file plays. For instance, I loaded a file that is 1:08 minutes long, which plays just fine on my PC, but when I log in as if I were a student, only the first 20 seconds plays. I tried another file that is 1:49 seconds long; this time the first 55 seconds plays. I have tried logging in on 5 different computers in the library, and the same problem persists, no matter whether I am using Windows Media Player Version 6.4.09.1129, Version 9.00.00.3250, or Version 10.00.00.3646. The Help Desk tells me they are unable to replicate the problem.
 
2. I also loaded an .avi file, but when I logged in as a student, I got the error message, "Unable to download an appropriate decompressor." Any advice?
 
I haven't even tried .mov files yet.
 
Thanks for any insight you can provide.
 
Linda Heron
Technical Systems Librarian
Anne Bridge Baddour Library
Daniel Webster College
20 University Dr.
Nashua, NH 03063
(603) 577-6543
fax: (603) 577-6199