Electronic Resource Management

["Cynthia M. Coulter" <cynthia dot coulter at uni dot edu>]

For those of you using III's ERM or considering the purchase of any 
electronic resource management product, what do you do about 
confidentiality issues in regards to an ERM product?  Specifically, I do 
NOT  mean the control of access to records or fields in a record by your 
staff, but instead, I mean access by the staff of the product you may 
have purchased.  For example, you may have a license agreement with 
language to indicate that the license, the pricing, or other 
documentation, etc.  related to a product should not be disclosed to 
others outside your library or department.  What can you enter in this 
case into an ERM product to which the ERM vendor's staff has access? 

For those using III's ERM, can you block any fields from everyone's view 
except your own designated staff?  Can you prevent III staff from seeing 
information your license may require be prohibited from external view?  
Or do you just have to enter it elsewhere?

Thanks for any thoughts on this.

Cynthia M. Coulter
Head, Technical Services Department
Rod Library
University of Northern Iowa
Cedar Falls, IA 50613-3675