RE: Setting Initials at Circulation Desk
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We have a 2 tier arrangement in Circulation. The majority of the circ
staff logs into Milcirc with departmental initials and password. The
functions that are linked to the initials and password allow staff to
perform routine circ functions: checkout; checkin; accepting payment for
lost material; cancelling holds from a patron's record; viewing outstanding
holds, material checked out and charges. The 5 primary workstations are set
with the departmental initials and password.
The other tier consists of more senior staff passworded to edit records and
place holds--another 4 workstations are set with the departmental initials
and password that allow these funtions. If a record is to be edited, staff
assisting the patron will ask staff authorized to make change to make the
changes to the patron record. I always have at least 1 staff scheduled at
all times authorized to edit and place holds.
On a related topic, I find the hierarchy of passwords and authorizations to
be problematic in that too many functions are linked. Unless I am mistaked,
in order to place holds, staff must also be passworded to edit records.
From experience, I know that allowing all staff to edit can lead to
problems--often unintentionally. It would be great if the ability to place
holds could be separated from the ability to edit. But the system we have
in place works fine.
Department Head, Circulation Services
Great Neck Library
159 Bayview Avenue
Great Neck, NY 11023
(516) 466-8055 ext. 205
----Original Message Follows----
From: "Greg Ferguson" <greg at library dot ucsd dot edu>
Reply-To: IUG INNOPAC List <innopac at innopacusers dot org>
To: <innopac at innopacusers dot org>
Subject: Setting Initials at Circulation Desk
Date: Thu, 22 Sep 2005 10:57:03 -0700
The UCSD Libraries recently reported to III what we consider to be a
bug/design problem in the Search/Holds module of the MilCirc client.
Apparently, the system is programmed to remember the initials and password
used to enter the module and then make certain options available or
unavailable to the user based on their permissions, specifically the Attach
New Item, Delete, and Move buttons in item view mode. Thus, if the initials
and password used to access the Search/Holds module does not have certain
item editing permissions, these buttons are inactive, incapable of even
being selected to prompt for an new set of initials. The only option is to
exit the module then re-enter it under initials that have those
So our questions to the list are twofold:
1. Do any other libraries limit the permissions of some of their front desk
staff where this situation would pose a problem? For example, a library may
have Circ Desk staff who can only do basic circulation tasks, such as check
outs, holds, recalls, etc., yet exclude record editing capabilities.
2. Do any libraries allow their staff to set their initials at front desk
machines? At UCSD, our policy is to never set initials at the Circ Desk; it
is only allowed in the back office work areas.
Thanks for your time.
ILS Circulation Module Coordinator
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