Re: Urgent IT question for INNOPAC catalogers (or system administrators!)


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Hi Sarah, all,

On the text-based version of our Innopac, we have an option B > Load MARC BIB records from tape or FTS which I assumed you have on your system ... FTS is Innovative's version of FTP ... even though your option may read differently, check and see if under your "Load" function you have an option to F > Read MARC records into Innopac using FTS ... may be a different letter on your system, or you may have to ask III to turn it on ... worst case: your system is so old there is nothing there to turn on ...

I think you have gone as far as you can by restarting the OCLC port ... as I mentioned in an off-list reply, at some point (Release 2002??) we were no longer able to restart our OCLC port to get the download to work ... Innovative may have documentation on that ... or, it may be time to ask for anyone that is still using the printer interface to download from OCLC to contact you ...

TNX

Cliff


At 09:30 AM 9/6/2005, you wrote:
Big thanks to all who sent suggestions about my failed async connection! So far, no luck yet, but I'm still trying some things. A few follow-up questions:

I've checked the settings with III and OCLC, the OCLC port has been restarted, the terminal
used to download from OCLC has been restarted, and Phyllis, the printer is still connected to the Lantronix box, and I'm not sure how to reset the printer port. Is that a different port from the OCLC port?

Still working with IT to (I hope) test the actual connective hardware to find out if a cable or connector is shot (there's some whatzit that apparently can test the pins in the connectors). Candace suggested solder points; where are there solder points, and how do I fix them?

I tried to create a file for download in lieu of using an async connection, but our Innopac system is so old that it will only read MARC records from disk or tape, and the external storage media capabilities of my computer and the server computer do not match. Cliff, you said FTP to a file and load to Innopac via FTS; what is FTS?

Lastly, does anyone know whether a change in the IP address or subnet mask of our server could cause this problem? That is, is there any point in this connection where something needs to reach an IP address?
We made some IP changes here, and we've already worked out the change with III so that our catalog is accessible, so everything that needed to be changed should have been...but maybe there's some last place where it needs to be changed that no one thought of. Just grasping at straws here!

Thanks again for all the help!
Sarah



Sarah Danser
Assistant Librarian for Technical Services and Archivist
Nutting Memorial Library
Maine Maritime Academy
Castine, ME 04420
Tel: (207) 326-2262
Fax: (207) 326-2261
sarah dot danser at mma dot edu



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