Re: quantity error in invoice processing

["Sandy Olson" <SandyO at uca dot edu>]

I would probably just receive the additional copies with the same invoice number and at no cost.
 
 
 
Sandy
 
Sandra L Olson
Acquisitions Supervisor
UCA Staff Senator
ALA/LSSIRT Steering Committee Member
 
Torreyson Library
University of Central Arkansas
201 Donaghey Avenue
Conway, AR  72035
Voice: (501) 450-5210
FAX: (501) 450-3234
SandyO at uca dot edu
 
"Change your thoughts and you change the world."
Harold R. McAlindon, Writer

>>> R dot Shortreed at BrooklynPublicLibrary dot org 8/29/2005 3:46 PM >>>

Hello:



I would appreciate any suggestions on how you have handled this type of
situation:



-          you enter an invoice with the correct invoice number, date, fund
and total value but the wrong quantity

-          after having posted you discover that you have paid the invoice
incorrectly and authorized payment for the correct total amount but
Millennium reports that you have only partially paid the invoice since the
total number paid is less than the number ordered

-          you can't change the status of the invoice from "partially paid"
to "paid"



Is there any way to amend the total number paid for in the paid statement at
the bottom of the order record without changing the encumbrance /
disencumbrance?  Can we correct the record so that it accurately states that
the total number of items ordered has been received?



Thank you for your suggestions.







Robert Shortreed

Manager of Technical Processing Services

Brooklyn Public Library

Grand Army Plaza

Brooklyn, N.Y.

11238

phone: 1-718-230-2460

fax     : 1-718-230-2097

email  : r dot shortreed at brooklynpubliclibrary dot org





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