Re: Millennium Offline Circulation

["Melisse Hypponen" <mhypponen at scgov dot net>]

Sarasota has always experienced that problem since the beginning. The workaround you came up with is what we use. 
 
 
 
Melisse Hypponen
III System Administrator
Sarasota County Library System
941-861-1173
941-650-2105 cell
 
"I have not failed. I've just found 10,000 ways that won't work"
- Thomas Edison


>>> dmoehrke at marinet dot info 08/26/05 5:14 PM >>>

Karen,

This is happening at MARINet too. We've been down for the last two days and 
are using Offline circ for the first time since upgrading to Rel 2005.  It 
didn't use to happen with the earlier release.  I don't think that staff 
had found the workaround you did, however.

Thanks for the tip. I'll pass it along to staff.

Deb Moehrke


At 01:29 PM 08/26/2005, you wrote:
>Something has been brought to my attention about Millennium Offline 
>Circulation that I would like to know if others are experiencing.
>
>Scenario:
>  Patron1 checks out some items.
>  Staff clicks "Clear Patron" button
>  Patron2 checks out some items.
>  Staff clicks "Clear Patron" button
>
>  In the meantime, patron1, who decided to browse some more, finds another 
> item to check out.
>
>  Staff scans patron1's card and gets the message:
>    "The same barcode was entered in one of the last three scans."
>
>  The only option here is to click "OK". This message keeps coming up 
> until the staff member, who by this time is getting crazy from this 
> obvious computer response, clicks on the check-in button and then returns 
> to check-out. The computer is now happy and the transaction takes place.
>
>My question: Do other libraries using MilOfflineCirc have this problem or 
>is there something not right in our setup?
>
>Many thanks -- Karen
>
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___________________________________
Deborah Moehrke
System Administrator
MARINet
phone 415 884-2451       fax 415 884-2817

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