RE: Millennium Offline Circulation

["Workman, Clay" <clay_workman at tempe dot gov>]

It's not a setup problem (see manual #100148).  I think it must have
been designed as a safety check to prevent accidental duplications (i.e.
inadvertent renewals), although the manual doesn't actually give the
reason.

Clay Workman
Tempe (Ariz.) Public Library
clay_workman at tempe dot gov

-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Karen Perone
Sent: Friday, August 26, 2005 1:30 PM
To: innopac
Subject: Millennium Offline Circulation

Something has been brought to my attention about Millennium Offline
Circulation that I would like to know if others are experiencing.

Scenario:
  Patron1 checks out some items.
  Staff clicks "Clear Patron" button
  Patron2 checks out some items.
  Staff clicks "Clear Patron" button

  In the meantime, patron1, who decided to browse some more, finds
another item to check out.

  Staff scans patron1's card and gets the message:
    "The same barcode was entered in one of the last three scans."

  The only option here is to click "OK". This message keeps coming up
until the staff member, who by this time is getting crazy from this
obvious computer response, clicks on the check-in button and then
returns to check-out. The computer is now happy and the transaction
takes place.

My question: Do other libraries using MilOfflineCirc have this problem
or is there something not right in our setup?

Many thanks -- Karen

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