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Something has been brought to my attention about Millennium Offline
Circulation that I would like to know if others are experiencing.
Scenario:
Patron1 checks out some items.
Staff clicks "Clear Patron" button
Patron2 checks out some items.
Staff clicks "Clear Patron" button
In the meantime, patron1, who decided to browse some more, finds
another item to check out.
Staff scans patron1's card and gets the message:
"The same barcode was entered in one of the last three scans."
The only option here is to click "OK". This message keeps coming up
until the staff member, who by this time is getting crazy from this
obvious computer response, clicks on the check-in button and then
returns to check-out. The computer is now happy and the transaction
takes place.
My question: Do other libraries using MilOfflineCirc have this problem
or is there something not right in our setup?
Many thanks -- Karen
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