Re: "Unreceiving" a book

["M.Yamaguchi" <m dot yamaguchi at bangor dot ac dot uk>]

Quoting Claudia Chester <cchester at jfku dot edu>:
Claudia,

I can't remember if you can "unreceive" an order (receiving is simply adding the
RDATE in the order record as far as I remember) but you can follow the steps in
"Entering a Standard Invoice" (user manual #102858) and enter a negative amount
with an explanatory note as you suggest.  Unless you have created an
unnecessary item record I don't think there is any need to "unreceive" the
order.

Mieko 

> Mieko,
> 
> That's kind of what I figured. Just wanted to make sure I wasn't missing 
> something.
> 
> I assume you're saying I should go into 'Process Invoices,' receive the 
> item again with a negative charge, and add an explanatory note at that 
> time, correct?
> 
> Thanks
> 
> At 09:37 AM 8/4/05 +0100, Mieko Yamaguchi wrote:
> >Claudia,
> >
> >The only way I know of to undo a payment is to add a dummy credit note
> >to cancel the payment made in error.
> >
> >Mieko
> >


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