Re: ISI and Proxy - AGAIN

[Bob Duncan <duncanr at mail dot lafayette dot edu>]

At 10:59 PM 07/30/2005 -0500, Beth Juhl wrote:
> Hello Innopacers -
>
> ISI (the Web of Science folks) apparently did some back-end server work 
> last weekend and once again we find that our proxy access has been broken.
>
> Those of you who have followed this saga up to now know that several times 
> in the last few years the WAM rewriting proxy has had issues with the ISI 
> web site.  The generally agreed solution (that has worked well for us for 
> the last year or more) is to have only one entry in your forwarding table 
> and no truncated entries, e.g.:
>
> isiXX.isiknowledge.com
>
> where XX is equal to the number of the server that your account usually 
> connects to.
>
> ISI tech support asked us to replace our forwarding table entry with
>
> portalXX.isiknowledge.com
>
> - still no luck.  Today they asked us to try:
>
> *.isiknowledge.com
>
> -which before was verboten.  Still no luck.


Nice of them to announce the changes.  ISI continues to be one of my 
favorite vendors.

Here's what I experienced this weekend via an off-campus dial-up 
connection, using our "old" link URL and single WAM table 
entry:  everything worked fine.  Odd thing was that no URLs appeared to be 
rewritten.  In other words, I got into the product just fine via WAM, never 
saw a URL that began with 0-isiXX.isiknowledge.com, but was able to use the 
product without any problems, including marking and emailing records.  Only 
issue was starting a new session after logging out;  I'm seeing the same 
issue from on-campus this morning.

I have a call into to ISI asking what the preferred linking syntax of the 
moment is.

Bob Duncan


~!~!~!~!~!~!~!~!~!~!~!~!~
Robert E. Duncan
Systems Librarian
Editor, IT Communications
Lafayette College
Easton, PA  18042
duncanr at lafayette dot edu
http://www.library.lafayette.edu/