RE: Auto Check out and Incomplete Transactions

["Fifarek, Aimee" <afifarek at scottsdaleaz dot gov>]

Yep, we've just run across this, and I got confirmations of similar
circumstances from Eeva at London Public and Betty at Arizona State
University.  At this point, it sounds like one of those "just gotta live
with it" oddities.
	-- Aimee

Aimee Fifarek
Library Technology Supervisor
Scottsdale Public Library
3839 N. Drinkwater Blvd.
Scottsdale, AZ 85251-4467
Tel:  480/312-7060
Fax:  480/312-7993
afifarek at scottsdaleaz dot gov


-----Original Message-----
From: Anderson, Ann E [mailto:ann dot e dot anderson at boeing dot com]
Sent: Thursday, July 14, 2005 2:32 PM
To: innopac at innopacusers dot org
Subject: Auto Check out and Incomplete Transactions


Hi,

We are on Silver.  We are using the auto check out feature.   For a
portion of our checkouts the process does not complete.   The item shows
not checked out but there is patron information and a due date.  And if
you look at the patron information the item does not show up in the
checked out list.   We have a call open with Innovative but I wondered
if other people have had this problem.  If you could let me know I would
appreciate it.  It is very vexing for us.  Notices don't work for
instance...

Ann

Ann E. Anderson
The Boeing Company
Library Database Administrator
White Salmon, WA
503-781-3860 (Temporary phone number)


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