Auto Check out and Incomplete Transactions

["Anderson, Ann E" <ann dot e dot anderson at boeing dot com>]

Hi,

We are on Silver.  We are using the auto check out feature.   For a
portion of our checkouts the process does not complete.   The item shows
not checked out but there is patron information and a due date.  And if
you look at the patron information the item does not show up in the
checked out list.   We have a call open with Innovative but I wondered
if other people have had this problem.  If you could let me know I would
appreciate it.  It is very vexing for us.  Notices don't work for
instance...

Ann

Ann E. Anderson
The Boeing Company
Library Database Administrator
White Salmon, WA
503-781-3860 (Temporary phone number)