RE: Check-in Strangeness: patron associated with not checked out ite m

["Elisheva Schwartz" <SCHWARTZ at juris dot law dot nyu dot edu>]

I think I"m losing MY mind. This response was meant for a different posting.
Sorry!

>>> SCHWARTZ at juris dot law dot nyu dot edu 7/6/2005 12:57:16 PM >>>
Do you have the new RLIN terminal software installed? We had the same problem when we installed it. I think the versions of Java are (or were) incompatible.
Elisheva


Elisheva Schwartz
Cataloger
New York University
Library of the School of Law
40 Washington Square South
New York, NY 10012-1099
212 998 6333
schwartz at juris dot law dot nyu dot edu 

>>> afifarek at scottsdaleaz dot gov 7/6/2005 12:43:09 PM >>>
Betty -- thanks for the email.  It's good to know I'm not losing my mind! --
Aimee

-----Original Message-----
From: Betty Dong [mailto:bd at asu dot edu] 
Sent: Tuesday, July 05, 2005 7:00 PM
To: IUG INNOPAC List
Subject: RE: Check-in Strangeness: patron associated with not checked
out ite m


We have seen this problem as well. So far, III has not found an
explanation for it. Since the item record and the patron record appear
to be okay, we generally ignore it, even though it understandably upsets
our staff quite a bit in seeing this. This is not listed as a Known
Issue and I am not sure if this problem will ever be resolved.

Betty Dong
Arizona State University Libraries
Box 1006
Tempe, AZ 85287-1006
(480) 965-5972


-----Original Message-----
From: innopac-bounces at innopacusers dot org 
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Fifarek, Aimee
Sent: Tuesday, July 05, 2005 6:44 PM
To: Innopac at Innopacusers dot  Org (E-mail)
Subject: Check-in Strangeness: patron associated with not checked out
ite m

OK, Circ Gurus out there, riddle me this.
 
Normal
I check in a (checked out) item in check-in mode.  I see the Barcode,
Patron
name, Amount Due (if there is a fine), and the Status (number of days
overdue, etc).
 
Normal
I check in an item that has not been checked out, and I see the Barcode
and
a status of NOT CHECKED OUT.
 
Strange
Under what conditions would I check in an item and see the Barcode, the
Patron Name, and the status NOT CHECKED OUT?  Items checked in before
and
after come from this patron.  But look at the LPATRON field of the
strange
item record, and the value in it does not match the patron name in the
check-in screen.
 
I have one branch seeing this problem periodically.  Either I'm missing
something extremely obvious, or something really weird is going on.  Can
anyone tell me which it is?
 
-- Aimee

Aimee Fifarek 
Library Technology Supervisor 
Scottsdale Public Library 
3839 N. Drinkwater Blvd. 
Scottsdale, AZ 85251-4467 
Tel:  480/312-7060 
Fax:  480/312-7993 
afifarek at scottsdaleaz dot gov 

 


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