Re: Holds cancelations
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I can't respond to whether you can globally cancel holds or not, but you
definitely want to use the not wanted after option. The help desk can
set up an automatic date for patron initiated holds and staff need to
learn to put a date in when they place holds for patrons.
I periodically look at all outstanding holds and add a not wanted after
date to those that slip through the cracks. We use 6 months from
placement of request.
--Karen Perone, Rodman Public Library
Ammon, Mona wrote:
My holds people have been asking how they can do a "global" cancellation
of holds. Currently after getting a list of holds in the view holds
function they then have to go into each record individually to cancel a
This process has not been done in some time so now there are thousands
that need to be canceled.
In the future, I was suggesting that we might want to use the "not
wanted after" feature for every hold so that the holds will
automatically expire and can be removed through the "clear hold shelf"
function. However, I was also asked to see how others handle this
situation to make sure we have the best solution.