Requests in Millennium

["Janet L. Flowers" <jflowers at email dot unc dot edu>]

Colleagues
We are just exploring the consequences of the "request" button in the 
OPAC.  We need advice regarding exactly how the system works for the 
internal processing.  Specifically, we need to know how we can get the 
"request" to populate the order record with information so that 
Acquisitions staff will know that the title requires special handling 
and can insert a quick slip for the Catalog Department.  We also are 
interested in how other libraries have set up the rules for requesting.  
We went live with Millennium on May 17th and have already had patrons 
pushing the buttons so we can see that this is a service that will be 
used once we set it up properly and design our internal workflows.  I 
apologize for not doing the research on this but we are so busy with 
implementation that prevailing upon helpful colleagues is the most 
efficient approach right now.
Thanking you in advance.
Janet

--

Janet L. Flowers
Head / Acquisitions Department
CB 3902
Davis Library
University of North Carolina at Chapel Hill
Chapel Hill, NC 27514-8890 U.S.A.

Phone:  919-962-1120
FAX:   919-962-4450
url: http://www.lib.unc.edu/acq/