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OK, I'm sure I've missed something obvious, but I can't make this work. We want to prevent patrons from requesting an item that is on the shelf in the location that they are standing in. In other words, if they are at branch X and "Alice in Wonderland" is on the shelf at branch X, we want them to walk over to Juvenile Fiction and get it, not request it and create a paging slip.

I've set the system to "deny if local available", but we have tested it, and the request went through just fine. What am I overlooking?

Thanks for your help.

Deb Malecha


Deborah Malecha, M.L.I.S.
Head of Technical Services
Delaware County District Library
dmalecha at delawarelibrary dot org



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