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We gather a review file of 100% of our patron records. We FTP the file to one of our IT staff, who works on it for updates and additions. He then FTPs the file back to us and we load it via an overlay process.

We are having trouble getting 100% of our records. For example, when we looked at our "system status" screen (M/I/F/S) this morning, we saw that our "current #" of records was 32,500, but when we created our review file, we only retrieved 32,430 records. Our search string is "record # >= 0" and that is the most successful search string we have devised.

I put in a call to Innovative, but if anyone has any suggestions either about a better search string or about how to resolve this problem, I'd love to hear about it.

Thanks very much.

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Aline Soules, Associate University Librarian
California State University, East Bay
25800 Carlos Bee Blvd.
Hayward, CA 94526-2455
tel. 510-885-4596
e-mail: aline dot soules at csueastbay dot edu