Re: Our Offline Circ is... offline

[Gene Kenney <gkenney at bethel dot edu>]

Steve,

What permissions, for Windows 2000,  do they have on the 
workstations?  They cannot be just users. I have had problems even 
when you have permissions as a power user.  What permission do you 
have on your workstation?

Gene


> We have a curious problem that just keeps getting more bizarre.  Our
> consortium had been experiencing intermittent router problems that would
> take down Millennium Circulation for short spans of time, say 2 hours or so.
>
> When staff at different locations have tried to bring Offline Circ up to
> handle transactions, they cannot bring up the application at all or when
> they can (setting up preferences, clearing the transaction file) it freezes
> up immediately.  This behavior is consistent across at least 6 different
> members of our system, although I cannot replicate it on my own workstation.
>
> I am this close to opening a call, but I am hoping someone else out there
> has had a similar experience.  We're running Windows 2000 and most of these
> workstations have PIII processors as well as the III version of the JRE.
>
> Thanks for any help!
>
> Steve Heser
> Library Systems Administrator
> Milwaukee County Federated Library System
> (414) 286-5934
> steve dot heser at mcfls dot org
>
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--
Gene Kenney
Electronic Services &
Assistant System Administrator
Bethel University Library
Bethel University & Seminary
3900 Bethel Drive
St. Paul, Minnesota 55112
voice:651-635-8733
fax:  651-635-1971
email: gkenney at bethel dot edu

Unless the Lord builds the house, They labor in vain who build it;
Unless the Lord guards the city, The watchman keeps awake in vain.
                                     Psalms:127:1