Pass problem with CATME.

["Hadi Amjadi" <hamjadi at ggu dot edu>]

Dear Innopac users, 
 
            I have been struggling with a problem lately and was wondering if anyone else has come across this problem and may have a solution for it.  We use the CATME program from OCLC to pass records to our Innopac.  After imaging one of our Tech Services PC (which erased the hard drive) and installing CATME, we can no longer pass records from this PC to our online catalog.  I checked the CATME settings on a working machine and set up CATME on the problem computer to be exactly the same and it could not pass records.  I thought firewall may be a culprit, but this PC and our Innopac host are both inside the campus network.  So the firewall could not be the issue.  I turned off the firewall and retried passing records just in case and it still did not work.  I don't get any error messages or screens indicating the export being attempted.  
 
            Have any of you encountered this problem and can give me some suggestions as for what to try which may correct it?  
 
Many thanks,
Hadi 
 

*************************************
Hadi Amjadi
Innopac Systems Librarian
Golden Gate University
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