RE: A Question about Request Rules

["Carolyn Jones" <c dot jones at library dot uq dot edu dot au>]

Hi Janet,

No, Request Circles are not the same as Regional Holds.  I am not familiar
with the latter but a very quick read of the manual (#101064) has me
thinking that Regional Holds is looking for an available item within the
same region as the patron to place the hold on it.  Request Circles are also
about defining what is local to the patron (or rather the patron's pickup
location) but with a view to denying requests on materials available locally
- as in the same circle as the pickup location.  If by "circles would have
to overlap" you mean you would have to have the location in two circles then
that is possible.  What I do not know is how one would go about combining
Circles and Regional Holds - could be interesting!

Cheers

Carolyn

> -----Original Message-----
> From: innopac-bounces at innopacusers dot org 
> [mailto:innopac-bounces at innopacusers dot org] On Behalf Of Janet Snowhill
> Sent: Tuesday, 22 March 2005 4:40 AM
> To: 'IUG INNOPAC List'
> Subject: RE: A Question about Request Rules
> 
> Carolyn,
> 
> Is Request Circles the same thing as Regional Holds? We are 
> trying to solve a problem with holds, but I can't determine 
> whether this is the answer or not. I'm guessing not. Our 
> problem is that our request rules state that holds will be 
> denied if locally available. However, we have one library 
> that has a branch that they do want to be allowed to place 
> holds on items that are available at their main location, and 
> vice versa. Since they are the same Agency, this is currently 
> not allowed. The request circles idea sounds promising, but 
> since the circles would have to overlap for this to work for 
> us, it may not be possible. What do you think?
> 
> Janet Snowhill
> Chemeketa Cooperative Regional Library
> Oregon 
> 
> -----Original Message-----
> From: innopac-bounces at innopacusers dot org
> [mailto:innopac-bounces at innopacusers dot org] On Behalf Of Carolyn Jones
> Sent: Sunday, March 20, 2005 2:38 PM
> To: 'IUG INNOPAC List'
> Subject: RE: A Question about Request Rules
> 
> Hi Rich,
> 
> Request Circles do not take the patron's home library into 
> account but if you assume that most patrons will select their 
> home library as the pickup location then the Circles should 
> work for you.  We have 13 branch libraries spread across 8 
> geographic locations.  We allow the requesting of material 
> between geographic locations but not between libraries in the 
> same geographic location.  Using Request Circles, we put the 
> 7 libraries on the one campus into the same circle and all 
> the other libraries each into their own circle.  Patron's can 
> request between circles but not between libraries in the same 
> circle - works a treat! 
> 
> We have also been able to take care of our warehouse/storage 
> collections, allowing items to be picked up anywhere and our 
> remote students who are allowed to request material from 
> anywhere.  The Circles have made a huge difference to our 
> patrons.  The had to ask Library staff to place requests on 
> material available at other campuses and now they can do it 
> for themselves.  Happy to answer any questions you may have 
> about Request Circles.
> 
> Carolyn
> 
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Carolyn Jones                         c dot jones at library dot uq dot edu dot au
Manager, Integrated Library System
Information Access Service
Duhig Building, Library
University of Queensland              Phone:  +61 7 3365 6316
Australia 4072                             Fax:  +61 7 3365 6888
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