error message when downloading from OCLC connexion client

[Yuan Yao <yaoy at law dot georgetown dot edu>]

On one of our PCs, when exporting a record from OCLC connexion client 
into our Innovative system, an error message pops up in the OCLC Gateway 
Export Status box, indicating "Export processing completed" but the host 
message follows "ERROR: Did not find End-of-Record", and the record was 
not exported into our system.

There are two peculiarities with this problem:

1. This only happens to one particular pc.  Other computers in our 
department had no problem exporting the same record.

2. This happens only when a bib record is for a non-English title.   
This pc can export bib records for English materials with no problem.  
Manipulating the Lang code does not change the outcome.

I could not find an explanation of this error message in the Innovative 
manual.

Any comment or suggestion?

Thanks,

Yuan Yao
Georgetown University Law Library