Re: Verizon Email
[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]
The bounced Verizon email messages you get are the ones that I get at my
library. The type of message has begun to vary a little bit, but the
result is the same. We have looked at the DNS (IT had to correct one),
the sites that list bad ips (we weren't listed) and found nothing that
has affected Verizon emails.
I have 3 patrons with Verizon accounts who have talked to Verizon and
worked with me on this issue. We have checked everything that Verizon
has passed on them with no improvement. Verizon still insists the
problem is at our end. IT insists it is a Verizon problem.
If the problem doesn't occur with other ISPs, the problem might be at
Verizon's end. The following AP article explains some problems their
antispam methods have caused with customers:
Our library hosts hundreds of mailing lists, and we occasionally run
into problems with aggressive filtering tactics that make it impossible
for some subscribers to receive email.
Email is an important communication media, so customers and
organizations need to let service providers know when excessive measures
do more harm than good.
The ISP's themselves are a huge part of the problem. They provide
broadband connections, but don't regulate how much email comes from
individual subscribers. As a result, hacked American broadband machines
account for a huge percentage of the email sludge that gets dumped on
all of us every day.
I can appreciate why Verizon and other companies might not want to
incur the expense and hassle of regulating these broadband connections.
However, that's not an excuse to simply discard email on the basis of
really loose (and secret) heuristics.
If the Post Office or FedEx started pitching huge numbers of documents
they were asked to deliver without attempting to alert the sender or the
recipient, people would rightly be up in arms.
Oregon State Library
250 Winter ST
Salem, OR 97301-3950
(503)378-4243 ext. 260
kyle dot banerjee at state dot or dot us