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2.25.05

Hi Alan,

You hit the nail on the head--My Reading History is beyond buggy. After sloshing through Innovative's typically overly wordy and hard to manage documentation, we realized that all we had to do to activate My Reading History was add ICON_READING_HISTORY_OPTIN=opt in to our wwwoptions file. Of course I added this to our practice database and played around. I invited staff to try it and when a question was raised about public usage I showed them how My Reading History was not yet available for the public by going into the live webpac, but surprise(!!) My Reading History was in the live webpac. I deleted the option from the practice wwwoptions file and restarted the webservers and surprise(!!), My Reading History was still there. I double checked to make sure that I deleted the wwwoption and restarted the web servers again, but My Reading History was still there. I then called Innovative, who agreed that this was not supposed to happed. This happened yesterday and this morning My Reading History is still available even tho the wwwoption is not on my list. Neither my Director not my Board has approved this addition to the webpac and this really puts us in a sticky situation. My call to Innovative is considered "urgent." I'll let you know how it turns out.

Janet
Janet Fine
Great Neck Library
159 Bayview Avenue
Great Neck,NY 11023

----Original Message Follows----
From: "Brown, Alan" <A dot Brown at bury dot gov dot uk>
Reply-To: IUG INNOPAC List <innopac at innopacusers dot org>
To: <janetrfine at hotmail dot com>
CC: innopac at innopacusers dot org
Subject: Patron reading history
Date: Mon, 21 Feb 2005 11:54:05 -0000

Janet,

We had this set up so that all of our users automatically had access to
this feature unless they opt out. It is accessed via My Millennium so it
is PIN protected if you have set this in My Millennium. However in the
current release it is buggy. After a couple of months we found that
Issues were being slowed at the circ desk (up to 2 secs per issue) and
after a while we could not issue to big borrowers e.g. other libraries.
We have now turned this off.

I have just been informed that this problem has now been fixed but it
will not be available until the 2005 full release.

Alan Brown
Library Systems Liaison Officer
Bury Metro Libraries
Resource Services
Textile Hall
Manchester Rd
Bury BL9 0DG
0161 253 5877
http://bury.gov.uk/libraries



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Janet Fine
Department Head, Circulation Services
Great Neck Library
159 Bayview Avenue
Great Neck, NY 11023
(516) 466-8055 ext. 205