RE: Verizon Email

["Richard Wayne" <richardwayne at strategicinformation dot com>]

Hello,

Some email services are getting very aggressive to weed out spam. I have a
couple of ideas - perhaps you have already tried them:

1) Your III server may be listed on RBLs or realtime blackhole lists. Check
http://www.mail-abuse.com/removereq.html and http://rbls.org/ and other
sources to remove them. Many email servers will not allow mail from servers
listed on RBL servers to come through.

2) Your server may allow open relays - that is allow anonymous, foreign
email to be sent from it. See http://www.ordb.org/. 

3) Another possibility is that your III server does not have a reverse DNS
(RDNS) entry. Check with your ISP.

Good luck. These things can be hard to track down.

Richard Brian Wayne
Strategic Information Management Services
804 Claire View Drive
DeSoto, Texas 75115
214.402.5130
208.493.8642
RichardWayne at strategicinformation dot com


-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Jan Sapp
Sent: Monday, February 21, 2005 4:14 PM
To: innopac at innopacusers dot org
Subject: Verizon Email

All email sent from our III server to Verizon and GTE accounts bounce.
City IT has talked to III and Verizon and back and forth and all around
for the last couple of months.  Verizon says the email problem is at the
city's end.  According to Verizon, when they receive email, they turn
around and ask the sender to verify who they are.  This is to cut down
on spam.  My city has tried numerous things but nothing has worked. 
If I send  email from my city account to a Verizon account, it goes thru
just fine.  It seems to have something to do with the mass emailing.  Is
anybody else having Verizon/GTE email issues?  Suggestions?  Thanks.
 
Jan Sapp
Electronic Resource Coordinator
Carrollton Public Library
972-466-3591
jan dot sapp at cityofcarrollton dot com
 
 
 
 
 
 
 
 
 


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