Patron privacy

["Andrea R. Lee" <alee at menlo dot edu>]

We have recently run into a problem that I'm stumped on. I've looked at the 
archives, but nothing definitive has come up.

We have had a problem twice now with library staff looking up patrons who have 
items (particularly reserves) and giving that informaiton to others. Now, this 
is strictly against policy and in the 8 years we've had our system, it has not 
been a problem before. We are dealing with the personnel issue, but I was 
trying to see if there was a way to block the access to the information at the 
system side.

The biggest flaw I am finding is when one tries to check out an item that is 
already checked out, the system message states that the item is already 
checked out to patron .p00000000, check it in yes or no? What then happens, is 
the staff member can use that full patron number to see exactly who has the 
item checked out.

I have been through the circ options, the manual, and the archives. Does 
anyone know if there is a way to block this information that I cannot locate? 
We are not yet on Millennium, if that matters.

Many thanks in advance, 

Andrea R. Lee
Information Integration Architect
Bowman Library, Menlo College
alee at menlo dot edu
(650)543-3934

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