RE: E-Commerce Product

["Kristen D. Hewitt" <hewittk at westervillelibrary dot org>]

Jean-Marc

Yep - it is a beautiful thing!  

KH
 
 
 
 

-----Original Message-----
From: innopac-bounces at innopacusers dot org [mailto:innopac-bounces at innopacusers dot org] On Behalf Of Jean-Marc Edwards
Sent: Monday, February 14, 2005 2:13 PM
To: IUG INNOPAC List
Subject: Re: E-Commerce Product

Hello,

Kristen,

Let's say someone owes money to the library and this person is blocked 
because of these fines. If this person pays online using the III 
e-commerce, does e-commerce unblock the person?

Jean-Marc


Kristen D. Hewitt wrote:

>Patrick - 
>
>We have been using Ecommerce for about 13 months.  Usage is good and
>continues to get better.  
>
>Stats for the last 13 months:  3,694 transactions totaling $44,182.09.
>Roughly 25% of fine revenue is collected with Ecommerce.  For 2004,
>total fine revenue was up 6%.  
>
>Largest fine paid:  $167.87
>Smallest Fine paid:  $2.00
>
>So, yes it is used, and I couldn't imagine life without it!  
>
>Thanks, 
>
>
>Kristen Hewitt
>Manager of Support Services
>Westerville Public Library
>126 S. State Street
>Westerville, OH 43065
>614.882.7277 x134
>hewittk at westervillelibrary dot org
> 
> 
> 
> 
>
>-----Original Message-----
>From: innopac-bounces at innopacusers dot org
>[mailto:innopac-bounces at innopacusers dot org] On Behalf Of McDonald, Patrick
>Sent: Tuesday, February 08, 2005 9:15 AM
>To: innopac at innopacusers dot org
>Subject: E-Commerce Product
>
>Hello all,
>Interested in hearing of any library's experience with the new
>E-Commerce product.  
>Do patrons seem to be using it?  How has it affected your fine revenues?
>
>Does the product work as advertised?
> 
>Any info on or off list would be much appreciated.
>Thanks,
> 
>Patrick McDonald
>Circulation Services Manager
>Arlington Heights Memorial Library
>Arlington Heights, IL  60004
>PMcDonal at ahml dot info 
>
>
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-- 
Jean-Marc Edwards
Assistant-Director, Systems / Directeur-adjoint, Systèmes
Concordia University Libraries, Montréal, (Qc), Canada
tel: (514) 848-2424 ext.7732 
fax: (514) 848-4244
jean-marc dot edwards at concordia dot ca


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