RE: WebOPAC WAM slowness after loading 2005LE

["Pfohl, Dan" <pfohld at uncw dot edu>]

The NC Coastal Library Consortium began noticing this very eratic
problem after loading 2005LE in mid-January.  I have a call open
(809518) with the Help Desk.  I have not heard back and continue having
problems documenting when this is happening.  I had not made the
connection with the runaway Z39.50 processes.  When Innovative's tech
support looked at my system, they did not see anything obvious like
that.

--Dan

Daniel M. Pfohl
Associate University Librarian for Computing Services
William Madison Randall Library
UNC-Wilmington
601 South College Road 
Wilmington, NC 28403-5616

pfohld at uncw dot edu
Phone: 910-962-7641
Fax: 910-962-3078 

-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Fred McIlvain
Sent: Friday, February 11, 2005 2:27 PM
To: innopac at innopacusers dot  org (E-mail)
Subject: WebOPAC WAM slowness after loading 2005LE


Just wondering if anyone has had a problem with runaway Z39.50 processes
and general Web and WAM slowness after upgrading to LE.  This has been
going on since September for us.  It started out as runaway processes
which hung staff and webpac processes so that I couldn't restart them.

As of this week, it's slowed down all WebOPAC sessions and any
electronic resources running through the WAM forward table.  III has
loaded a patch, but that hasn't worked so far.

'We've shut off Z39.50 access to see if it improves the performance.

Fred McIlvain
Support Systems Analyst, Senior
Library Information Systems and Technology (LIST)
ASU Libraries, Tempe, AZ  85287-1006
fred dot mcilvain at asu dot edu
Voice (480) 965-9427   Fax (480) 965-7595



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