RE: WAM proxy and web processes running

["Mark Stoffan" <mstoffan at charter dot net>]

At WNCLN we've experienced a number of runaway web processes since
upgrading to Silver. Our WebOPAC will slow to a crawl and screens will
take 15-20 seconds to load. We've had a call open for some time.

We are running WebBridge and WAM but haven't seen the same problem with
them. Webbridge runs a bit slowly but that's largely due to our old
server. We're switching to a new Sun in May.

Mark

+++++++++++++++++++++++++++++++++
Mark A. Stoffan
Network Librarian, Western North Carolina Library Network
1 University Heights, CPO 1500
Asheville, NC  28804                 (828) 232-5095 (office)
mstoffan at wncln dot lib dot unca dot edu    (828) 231-6285 (cell)
wncln.lib.unca.edu                   (828) 232-5137 (fax)
 
-----Original Message-----
From: vdarrell at liswa dot wa dot gov dot au [mailto:vdarrell at liswa dot wa dot gov dot au] 
Sent: Wednesday, February 02, 2005 1:10 AM
To: innopac at innopacusers dot org
Subject: WAM proxy and web processes running

Just to add to the discussion on this issue:

The State Library of Western Australia has been experiencing runaway web

processes since we upgraded to Millennium Silver last year.  We do not 
however use Web Bridge or WAM, so it is interesting that others have 
linked these together.  I understand from Innovative that some ORACLE 
sites experienced a similar problem and their problem was fixed with the

application of a patch.  We have had no luck with this as we run the 
standard Innovative environment and not ORACLE.  We currently have to 
manually restart the webservices (sometimes several times a day) as a 
workaround until we migrate to a new server in the next month or so.  If

we don't restart we find that the instances of freezing in Mil Acq 
increases and searches etc in the WebOPAC are not possible.

Regards

Vanessa Darrell
Manager
Internet & Online Services
State Library of Western Australia

Tel:  +61 (0)8 9427 3321
Fax:  +61 (0)8 9427 3256
Email: vdarrell at liswa dot wa dot gov dot au


------------------------------------------------------------------------
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Date: Mon, 31 Jan 2005 09:17:48 -0800
From: "Candace Lebel" <Candace dot Lebel at libraries dot claremont dot edu>
Subject: RE: WAM proxy failing
To: "IUG INNOPAC List" <innopac at innopacusers dot org>,
        <JMcGranahan at trevecca dot edu>
Message-ID:
        <1ABDFED8C2C0174EB3AD4819AC3F2AEB2B8F at aquila dot libs dot claremont dot edu>
Content-Type: text/plain;charset="us-ascii"

Have Innovative recompile your software.  Some months back we had a slew
of really odd things going on after a Silver patch was installed and a
recompilation did the trick.  Good luck.

--------------------------------------------
Candace Lebel
Innopac Coordinator
The Libraries of The Claremont Colleges
800 N Dartmouth Ave
Claremont CA 91711
909-621-8682
candace dot lebel at libraries dot claremont dot edu
http://blais.claremont.edu

-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Laura Kinner
Sent: Saturday, January 29, 2005 12:08 PM
To: innopac at innopacusers dot org; JMcGranahan at trevecca dot edu
Subject: Re: WAM proxy failing


We are on MilSilver.

Our WepOpac & Wam (proxy rewrite) have been going down all week. You
can imagine that I have an open call on this one. The summary on this
call is quite large.

There is no apparent rhyme or reason for this happening.
III technicians and managers and my humble self have worked through
several secenarios, but none have panned out as yet.

I just keep calling and re-starting and/or re-booting, whichever action
brings the WebOpac back to life.

By the way, the Millennium processes are not affected nor is
character-based affected.

Any one have any ideas on this? All ideas are appreciated, sane, insane
or zany ones.

Our University IT folks say it is not them ...

I am hitting the chocolate hard right now. I need another chocolate
fix, as the power went out this morning and III had to reboot from their
end. UPS brought system down gracefully, but there was no way for me to
bring her back to life from home without the office visit.

Laura Kinner

Laura E. Kinner
Head, Technical Services & Systems
Melvin J. Zahnow Library
Saginaw Valley State University
University Center, MI 48710
(989) 964-7092
lek at svsu dot edu

>>> JMcGranahan at trevecca dot edu 01/28/05 4:10 PM >>>

We're using 2005LE:



The past couple of days, our proxy server has gone down for no
apparent
reason.  All I had to do was go into "Restart a process/terminal" and
restart the service, but I'm concerned that it may be a bigger issue.
The
way we found out is that access to our databases gets killed as a
result of
this going down.  Has anyone else experienced this and/or did you
resolve it
internally or did you call Innovative?  Any advice would be greatly
appreciated.  Thanks!



Jamen McGranahan
Systems Services Librarian
Waggoner Library/Trevecca Nazarene University
333 Murfreesboro Road
Nashville, TN  37210
jmcgranahan at trevecca dot edu
(p) 615.248.7732
(f) 615.248.1471




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