RE: Disappearing entries in WAM table

["Riggle, Keven" <keven dot riggle at marquette dot edu>]

Well this is certainly interesting.  It makes one wonder what else is
hidden in the /screens directory.  My first thought was why is it there
but I guess it gives staff a "read only" version.

Keven
==========================================
Keven Riggle
Systems Librarian
John P. Raynor, S.J. Library
1355 W. Wisconsin Avenue
P.O. Box 3141
Milwaukee, WI  53201-3141

Phone:  (414) 288-3253
Fax:  (414) 288-7813
Internet:  keven dot riggle at marquette dot edu
 

-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Seeman, Corey
Glenn
Sent: Thursday, January 27, 2005 7:15 AM
To: IUG INNOPAC List
Subject: RE: Disappearing entries in WAM table


Cynthia -- Thanks for sharing this with the list.  

I had NO idea that the forward table was part of the /screens directory.
I better keep and eye out on that one.  

The nice thing about this is that you can let people view the file by
going to http://utmost.cl.utoledo.edu/screens/forward and then viewing
the source (for a better display). I am going to share this with the
reference librarians and see if we are missing anything on the WAM
table.

Best -- Corey

Corey Seeman
Assistant Dean for Resource and Systems Management
Assistant Professor, University Libraries
Carlson Library
Mailstop #509 
University of Toledo
2801 W. Bancroft
Toledo, OH 43606

---------------
corey dot seeman at utoledo dot edu 
419.530.2333 (phone)
419.520-2726 (fax)
http://library.utoledo.edu/userhomes/cseeman (my home page)
http://library.utoledo.edu (main library page)

I refuse to be intimidated by things I do not understand. -- me.


-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org]On Behalf Of Cynthia M. Coulter
Sent: Wednesday, January 26, 2005 6:00 PM
To: innopac at innopacusers dot org
Subject: Re: INNOPAC Digest, Vol 13, Issue 41


Thanks to a very helpful Greg McCall at III, we found that we had 
inadvertently created the problem ourselves.  In creating a re-design of

our WebPAC, we'd copied the forward file (the III name for the WAM 
table, I guess) back in August, together with other files, to the 
staging server.  When we copied them back to the "live" directory, the 
copy created in August overwrote the current, updated forward file, and 
that meant we lost all new entries since August. 

We'd luckily kept our notices of new titles/services, so could 
reconstruct the forward file appropriately.  Check out CS Direct at: 
http://csdirect.iii.com/faq/screens.shtml  for more information.  Lesson

learned - don't move all files in a directory when redesigning a WebPAC.

Cynthia M. Coulter

>Message: 8
>Date: Wed, 26 Jan 2005 14:20:15 -0600
>From: "Riggle, Keven" <keven dot riggle at marquette dot edu>
>Subject: RE: Disappearing entries in WAM table
>To: "IUG INNOPAC List" <innopac at innopacusers dot org>
>Message-ID:
>	<3944E7723852ED4ABE49CF59FBFBC0C202601F80 at EMARQ2 dot marqnet dot mu dot edu>
>Content-Type: text/plain;charset="us-ascii"
>
>Cynthia,
>
>You mean I'm not losing my mind?  We too had a couple of entries 
>disappear from our WAM table a week or so ago.  Both were long standing

>entries (5 years or more).  Hm-m...now I wonder...
>
>Keven
>
>==========================================
>Keven Riggle
>Systems Librarian
>John P. Raynor, S.J. Library
>1355 W. Wisconsin Avenue
>P.O. Box 3141
>Milwaukee, WI  53201-3141
>
>Phone:  (414) 288-3253
>Fax:  (414) 288-7813
>Internet:  keven dot riggle at marquette dot edu
> 
>
>
>-----Original Message-----
>From: innopac-bounces at innopacusers dot org 
>[mailto:innopac-bounces at innopacusers dot org] On Behalf Of Cynthia M. 
>Coulter
>Sent: Tuesday, January 25, 2005 12:20 PM
>To: innopac at innopacusers dot org
>Subject: Disappearing entries in WAM table
>
>
>Colleagues:
>
>Have any of you had this happen?  Since the start of this month, we 
>have
>
>had three entries for electronic resources "disappear" from our WAM
>table.  When they disappear, of course we lose access via our catalog
to
>
>all titles using the base URL in the table.  In the most recent 
>example,
>
>we lost access to all Wiley Interscience titles last week.  At first, 
>we
>
>thought the publisher had cut us off by mistake, or changed URLs 
>without
>
>telling us (yes, that has happened with other publishers), but when
>working on it, we discovered the WAM entry had gone missing.  We _know_

>we had the URL in the table and we know that it worked because we've
had
>
>access for months.
>
>We've reported this to III and they confess themselves surprised, too.
>We've put in the step of checking the WAM table first upon receipt of 
>any loss of access reports from our public service desks. 
>
>Have any of you had such a weird thing happen?  Any suggestions?
>
>Cynthia M. Coulter
>
>  
>

-- 
________________________________________________________
                      Cynthia M. Coulter
          Head, Technical Services Department
                        Rod Library
                University of Northern Iowa
                    1227 W. 27th Street
                Cedar Falls, IA 50613-3675
                               
                   Phone: (319) 273-2801
                   Fax:   (319) 273-2870
              Email:  cynthia dot coulter at uni dot edu



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