Re: Millenium Training

[Leigh French <leigh dot french at wright dot edu>]

Hi Andrea,

We are a medium-sized library and we had three days of training for Millennium..  This
was not enough in our case because our staff had never before seen Millennium, beyond
a quick demo.

My advice would be to try to visit a library that is already using Millennium.  See if
a few of your key staff members could shadow their staff for a day or two and get
familiar with Millennium.  That way, the training won't be wasted on general
acclimation to the new look.  It can be used for more in-depth questions.

Also, if possible, have the staff create a list of what functions they use on a
regular basis--such as printing notices or creating lists or keying records.  Our
trainer was wonderful and very willing to customize the training but the staff had
deer-in-the-headlights syndrome (myself included!) and we weren't as prepared as we
should have been.

Remember too that there is a saturation point--our staff was exhausted after two days
of training and I'm not sure how useful another day would have been.

Check the IUG Clearinghouse as well--there are several good training resources for
Circulation and Serials.

Good luck!

Leigh French
Systems Librarian
Wright State University
Dayton, Ohio

"Andrea R. Lee" wrote:

> After a very long fundraising effort, my library hopes to be able to upgrade
> our INNOPAC to Millenium Silver this Summer.
>
> I wanted to draw from the experience of all who have already made this
> transition, to ask about the extent of staff training needed.
>
> We are a very small institution with a small staff. Innovative has proposed 4
> days of training over 2 sessions for our migration. I was not concerned about
> this number until I spoke with a friend at a public library who mentioned that
> training has been critical for their migration. Reading the manual to figure
> things out has not worked because things are so different structurally between
> the Millenium interface and the text interface.
>
> So, if yu are from a small or medium library, would you mind sharing with me
> your experiences with the Millenium training? How many days? Was it enough?
> Did you purchase more than was initially recommended?
>
> Many thanks in advance.
>
> Andrea R. Lee
> Information Integration Architect
> Bowman Library, Menlo College
> alee at menlo dot edu
> (650)543-3934
>
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