RE: Issue of overdue notices and closed days

["McGranahan, Jamen" <JMcGranahan at trevecca dot edu>]

Rennie,

That's another reason we were hoping that the loan rules could be
manipulated in such a way as to abide by the calendar, but it appears that
it does not - that notices are based on how you have them set up in your
system (ours is 1 day overdue, 7 days overdue, and 14 days overdue).  Even
if we're closed, the system counts each individual day towards the notices.
>From some of the responses I received in an earlier inquiry (wanting to
e-mail notices to abide by the calendar), this would need to be an
enhancement request.

** Please correct me if I am wrong, colleagues! **

Jamen McGranahan
Systems Services Librarian
Waggoner Library/Trevecca Nazarene University
 
"Whoever welcomes one of these little children in my name welcomes me; and
whoever welcomes me does not welcome me but the one who sent me." - Mark
9:37 NIV
-----Original Message-----
From: Colin Rennie [mailto:cr22 at soas dot ac dot uk] 
Sent: Thursday, January 06, 2005 8:14 AM
To: INNOPAC at innopacusers dot org
Subject: Issue of overdue notices and closed days

Dear Colleagues,

I would like to query the relationship between closed days and the 
issue of notices.

During the Christmas break we decided to make 23 Dec to 3 Jan 
closed days.
When we printed our overdue notices after the Christmas break we 
were puzzled at the quantity - about 300 bills were printed.
It seems that the time schedule to issue notices found in "Loan 
Rules" did not take into account our closed days schedule.

I would have thought that the calculation to send overdue notices 
would have been suspended during the closed days period, but 
instead books due back on the 22 Dec had already incurred a bill 
by 4 Jan even though we closed during that period of time.

Has anyone experienced similar? Surely closed days should not 
be counted when the system is calculating when to send out 
notices.

Just to add a bit of spice we had an unexpected power failure for a 
couple of days on 21-22 Dec and I know this may have called 
some instability to the system and might be the cause of our 
problem, but I dont want to make the helpdesk's life that easy! Any 
thoughts anyone?

Many thanks
Colin


Colin Rennie
Systems Librarian
School of Oriental and African Studies
Thornhaugh Street
London
WC1H 0XG

020 7898 4191
cr22 at soas dot ac dot uk




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