(no subject)

[<alan at alisnet dot info>]

  The ALIS Consortium (Nassau County, New York) Public 
Libraries are attempting to update/customize our webopac.
  We are having problems placing files in the screens 
directories of either the "live" html files or the staging 
files area. We have been able to logon to the server and 
have been able to switch to the "/screens" directory.  Once 
we are in the screens directory our FTP client becomes 
frozen. We are not able to see a list of files in the 
directory.  We have gotten as far as uploading a file and a 
null file is created on the server with the name which we 
chose to save it as; however no data has been successfully 
transferred.
    We have attempted to use various third party FTP clients 
(cute FTP and ultra edit) to transfer the files, as well as 
the Innovative built-in telnet client.
    Any help you can provide to us would be greatly 
appreciated.

              Alan Katz
             
              Staff Support Specialist
         Automated Library Information Systems