RE: Innovative server upgrade

[Greg Ramirez <grramirez at csupomona dot edu>]

With III on the phone, we installed our new server, III guides you through 
the entire process.
( disconnect this, unplug that) they all ready know what you have.
Give yourself a day of down time just in case anything goes wrong.
Very easy.

Greg...






At 10:09 AM 11/18/2004, you wrote:
> We had a techie from III install our new server a few years ago, but I 
> have installed some components sent through the mail myself. I have next 
> to no technical expertise, but the instructions were detailed enough and 
> the Help Desk helpful enough that it was really no problem. The major plus 
> for me is that it gave me some hands-on experience that has since helped 
> me diagnose problems a bit faster.
>
> Maurine McCourry
> Technical Services Librarian
> Hillsdale College
> maurine dot mccourry at hillsdale dot edu
>
> -----Original Message-----
> From: innopac-bounces at innopacusers dot org
> [mailto:innopac-bounces at innopacusers dot org]On Behalf Of Phyllis Belter
> Sent: Thursday, November 18, 2004 10:36 AM
> To: barbwhit at brocku dot ca; IUG INNOPAC List
> Subject: RE: Innovative server upgrade
>
>
> I always do a self-install. With the exception of the upgrade to Silver, I 
> have had good success. We will be trying to upgrade to Silver again this 
> Friday.
>
> Phyllis Belter
> Head of Automation & Volunteers
> Coronado Public Library
> 640 Orange Avenue
> Coronado, CA 92118
>
> ph: 619-522-7889
> fax: 619-435-4205
>
>
>
> -----Original Message-----
> From: Barb Whittard [mailto:barbwhit at brocku dot ca]
> Sent: Wednesday, November 17, 2004 10:44 AM
> To: innopac at innopacusers dot org
> Subject: Innovative server upgrade
>
>
>
> We have been in contact with III to see if there was a possibility of 
> moving up our server upgrade which is currently scheduled for February, 
> but have been told that they are booked solid, and are currently booking 
> into July 2005. As an alternative, they do offer a "self-install" option 
> which means that we do the installation, but work with them on the details.
>
> Have any other sites taken advantage of this option, and if so, could you 
> provide us with details on your experience.....positives, negatives, 
> technical knowledge required, length of time installation took, etc.
>
> Thanks,
> Barb
>
> --
> *****************************************************************************
> Barbara Whittard                      email:barbwhit at brocku dot ca
> Innovative System Coordinator         phone: (905) 688-5550 ext.3254
> James A. Gibson Library               fax:  (905) 988-5490
> Brock University
> 500 Glenridge Ave.
> St. Catharines, Ontario L2S 3A1
> *****************************************************************************
> --
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Greg Ramirez
Equipement Systems Specialist
Cal Poly Pomona, University Library
Voice:  (909) 869-3113
Fax:     (909) 869-6922 

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