RE: Innovative server upgrade

["Maurine McCourry" <Maurine dot McCourry at hillsdale dot edu>]

We had a techie from III install our new server a few years ago, but I have installed some components sent through the mail myself.  I have next to no technical expertise, but the instructions were detailed enough and the Help Desk helpful enough that it was really no problem.  The major plus for me is that it gave me some hands-on experience that has since helped me diagnose problems a bit faster.

Maurine McCourry
Technical Services Librarian
Hillsdale College
maurine dot mccourry at hillsdale dot edu

-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org]On Behalf Of Phyllis Belter
Sent: Thursday, November 18, 2004 10:36 AM
To: barbwhit at brocku dot ca; IUG INNOPAC List
Subject: RE: Innovative server upgrade


I always do a self-install.  With the exception of the upgrade to Silver, I have had good success.  We will be trying to upgrade to Silver again this Friday.

Phyllis Belter
Head of Automation & Volunteers
Coronado Public Library
640 Orange Avenue
Coronado, CA 92118
 
ph: 619-522-7889
fax: 619-435-4205



-----Original Message-----
From: Barb Whittard [mailto:barbwhit at brocku dot ca] 
Sent: Wednesday, November 17, 2004 10:44 AM
To: innopac at innopacusers dot org
Subject: Innovative server upgrade



We have been in contact with III to see if there was a possibility of moving up our server upgrade which is currently scheduled for February, but have been told that they are booked solid, and are currently booking into July 2005.  As an alternative, they do offer a "self-install" option which means that we do the installation, but work with them on the details.

Have any other sites taken advantage of this option, and if so, could you provide us with details on your experience.....positives, negatives, technical knowledge required, length of time installation took, etc.

Thanks,
Barb

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Barbara Whittard                       email:barbwhit at brocku dot ca
Innovative System Coordinator          phone: (905) 688-5550  ext.3254
James A. Gibson Library                fax:   (905) 988-5490
Brock University
500 Glenridge Ave.
St. Catharines, Ontario L2S 3A1
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