Position announcement: Computer Specialist, UMass Amherst

[Marilyn Billings <mbillings at library dot umass dot edu>]

[Please excuse duplication; announcement is being posted to multiple lists.]


Position announcement: COMPUTER SPECIALIST, Staff Assistant

The University of Massachusetts Amherst seeks candidates for the position of
Computer Specialist.  Under general supervision of the Coordinator of
Library Systems and Web Management, install, maintain, configure and support
hardware and software used by library staff and users. Respond to trouble
tickets and help to maintain the trouble ticket system. Function as part of
a collaborative, user oriented team in managing and supporting library
information systems. 

QUALIFICATIONS:
?	Bachelor?s Degree in Computer Science or related major and 2-3 years
experience, or an Associates Degree in Computer Science or related major or
appropriate technical certification (s) with 3-5 years experience. 
?	Minimum of two years experience with windows operating systems
within a multi-platform environment.
?	Working knowledge of Windows 2000 server, Office 2003 products, and
web browsers, ghosting software and back-up protocols.
?	Strong service orientation and the ability to interact effectively
and work productively and collaboratively with a variety of departmental
colleagues and other Library staff.
?	Familiarity with UNIX operating system preferred.
?	Demonstrated written and oral skills essential.
?	Excellent analytical and problem solving skills related to a
technical environment.
?	Ability to troubleshoot complex problems with PC?s, scanners,
printers and other hardware.
?	Ability to deal effectively with ambiguity, change and innovation
?	Ability to set and adjust priorities, work under pressure, be
thorough and accurate, follow tasks through to completion, meet deadlines,
and work independently.
?	Experience with data link protocols.
?	Willingness to work some evenings, weekends and on an on-call basis
as required.


The University of Massachusetts is strongly committed to excellence and
actively supports cultural diversity.  As part of a commitment to its own
multicultural community, the Library seeks an individual with a demonstrated
commitment to diversity and one who will understand and embrace University
initiatives and aspirations.

HIRING SALARY RANGE $34,400 - $44,400  NORMAL STARTING SALARY RANGE $34,400
- $39,400 

PROFESSIONAL STAFF SALARY ADMINISTRATION PROGRAM POSITION LEVEL 26

APPLICATIONS:  Preference will be given to applications received by December
3, 2004.

On Campus Applications:  Send a letter of application, résumé, and names and
addresses of three professional references to Computer Specialist Search,
Library Administrative Office, Du Bois Library, 154 Hicks Way, University of
Massachusetts, Amherst, MA  01003-9275. 

On-Campus applicants are defined as Amherst Campus non-student employees.

Off Campus Applications:  Send letter of application, résumé, and names and
addresses of  three professional references to:  Search #20889 Employment
Office, 167 Whitmore Administration Building, University of Massachusetts,
Amherst, MA  01003-8170.

For information about the University and the Library, and a copy of the
official job description, see our web site:
http://www.library.umass.edu/jobs

The University of Massachusetts is an Affirmative Action/Equal Opportunity
Employer.  Women and members of minority groups are encouraged to apply.


Marilyn S. Billings
Coordinator, Five College Integrated Library Systems Dept.
W.E.B. Du Bois Library
University of Massachusetts
Amherst, MA  01003
Phone: (413) 545-6891
Fax: (413) 545-6873
Email: mbillings at library dot umass dot edu