Re: Course Reserves and Self Renew/Holds

["Seeman, Corey" <cseeman at UTNet dot UToledo dot Edu>]

Kara --

There are two basic issues here.  The first is patron self-renewal. 
Alison and Mieko have good solutions for controlling the renewals.  We 
do not allow renewals of reserves item by the loan rule and that people 
would need to drop back in before renewing items.  If your loan rule is 
setup properly, and you allow holds on reserve items, then a hold on an 
item would (I believe) prevent someone from renewing it online.

Insofar as the holds, that can be controlled with great precision 
depending on the way that your records are setup.  There is a table that 
is setup by Innovative (with your input of course) called the Request 
Rule file (see users manual page #101221).  This table will provide 
additional limitations on what may be requested by the patrons.  I say 
additional because the loan rule rules supreme in matters of holds. 
However, should you want to further limit requesting (say to a specific 
location or type of material), that is controlled by the request rule. 
We are currently looking at expanding our holds, but right now, only 
items that are off campus can be requested.  That will be changed soon 
(hopefully...but I am in a battleground state and that is a LOT OF 
PRESSURE)...back to the system.  Another neat thing with Silver is that 
the request button does not show up on the screen if the item is NOT 
requestable.  So if the item can be requested, then it shows the button. 
  (I could not find this on CSDIRECT...I think this is a helpdesk thing 
to setup).  See page 105791

Hope this helps.

Best -- Corey

Kara R. Stroschein wrote:
> Hi all, please excuse the cross posting.  
> Here at Wellesley College we would like to implement patron self renewals
> and holds online.  We are reluctant as it seems Innovative can only turn
> it on or off as a whole, i.e. we cannot exclude certain locations. 
> We do not want patrons renewing or placing holds on course reserve items
> online. The only way it seems to stop them is to put in the loan rule that
> it is not renewable or holdable.  Yet we need to have the loan rules allow
> holds and renewals so staff may make these transactions.  
> How do other institutes deal with this problem?  Are your reserves either
> non-renewable and holdable or is there something we are missing all
> together?? 
> Any of your experiences would be appreciated, 
> Kara Stroschein
> __________________________
> Kara Stroschein
> Access Services Associate
> Wellesley College Science Library
> Wellesley, MA  02481
>
> Phone:  781-283-3083
>
>
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--
Corey Seeman
Asst. Dean for Resource and Systems Management
University of Toledo

corey dot seeman at utoledo dot edu
http://library.utoledo.edu/userhomes/cseeman/
(419) 530-2333