Re: IUG - Slow SIP response time?

["Leo Papa" <papal at cantonpl dot org>]

Adriene:

We use SIP 2.0 with (3) Checkpoint self-check machines. and the response
time is quite fast.  No different from the response time of Circ stations
at the checkout desk.

Leo Papa
Canton PL


> Hi, everyone.  We're using Millennium and SIP 2.0 with our 3m selfcheck
> model 6210, having just migrated to Millennium, and we're noticing that
> the
> response time seems poor.  Each step interfacing with Millennium, such as
> validation of the patron barcode, lookup of the item barcode for checkout,
> can take 40 seconds or longer to complete.
>
> I've tried to rule out any networking problems on our end, and III's Help
> Desk has tried to diagnose but without much luck.  I'm wondering if anyone
> else out there is using a 3m selfcheck machine and has experienced this
> trouble, or is 40 seconds each step just to be expected?  If you cured
> your
> system of this slow response time, could you give me some tips as to what
> was involved? Thanks!
>
> - Adriene
>
> ***********************************
> Adriene Lim
> Systems Librarian
> Wayne State University Libraries
> Purdy/Kresge Library
> 5265 Cass Avenue
> Detroit, MI 48202 - 313-577-0367
> alim at wayne dot edu
> ***********************************
>
>
>
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Leo Papa
System Librarian
Canton Public Library
papal at cantonpl dot org
734.397.0999 ext 160
fax 734.397.1130