IUG - Slow SIP response time?

["Adriene Lim" <ab7155 at wayne dot edu>]

Hi, everyone.  We're using Millennium and SIP 2.0 with our 3m selfcheck
model 6210, having just migrated to Millennium, and we're noticing that the
response time seems poor.  Each step interfacing with Millennium, such as
validation of the patron barcode, lookup of the item barcode for checkout,
can take 40 seconds or longer to complete.  

I've tried to rule out any networking problems on our end, and III's Help
Desk has tried to diagnose but without much luck.  I'm wondering if anyone
else out there is using a 3m selfcheck machine and has experienced this
trouble, or is 40 seconds each step just to be expected?  If you cured your
system of this slow response time, could you give me some tips as to what
was involved? Thanks! 

- Adriene

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Adriene Lim 
Systems Librarian
Wayne State University Libraries 
Purdy/Kresge Library 
5265 Cass Avenue
Detroit, MI 48202 - 313-577-0367 
alim at wayne dot edu 
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