Re: Material Bookings functions missing in Millennium Silver

[Stephanie Nordmann <snordmann at slcl dot org>]

Our library has the same problem with Millennium Silver.  


We use the Materials Booking System, and we run it through a Visual Basic
macro so that it prints the booking slips one by one in a readable
format.  After Silver, we had a formatting mess, and no pickup
locations.  We blamed this on the macro, and so I re-wrote it. 
After fooling with it for a few days, the format looked better, but still
did not solve the problem.  Sometimes booking slips have pick-up
locations, sometimes they don't.  We aren't sure why.  They are
always in the patron's record in Millennium.


We notified Innovative, and after a few weeks, software engineering said
that they would fix this in the next release.  Our poor AV workers
are manually adding pick-up locations from Millennium to the booking
slips. Extremely disappointed, we wrote a letter expressing our concerns
to Innovative.  


If anyone has managed to fix this problem, please let us know.  This
is a very significant dilemma!





Thanks,


Stephanie Nordmann

System Administration

St Louis County Library


____________________________________________________________________

At 02:36 PM 10/14/2004 -0400, you wrote:

Our Media people HAD been using the
Materials Booking function to book media equipment

and were excited that all of the telnet functionality would be moved into
Millennium in Silver.


We moved to Silver last Friday and our Media people were extremely
disappointed at what

they saw. When they went to do a booking there were no locations. We
found out that

there is a table that needs to be setup. It links item location to pickup
location (both

being just library location codes). That we can do; however, there is
functionality MISSING

that used to be there:


Previously there was a choice of pickup or delivery and if delivery was
chosen it gave you

a free-text area to type in the location (this is necessary for delivery
purposes as we really

don't want to set up every classroom and conference room on campus a
library locations).


It also printed out both delivery and pickup slips.

If it is to be used for booking and delivery of equipment, these
functions are a necessity.


NONE of this functionality seems to be there anymore in Silver. If I am
wrong and they

are available somehow, I'd appreciate hearing from someone either using
the module or 

at the company on how to access them. 


Also what happened to the delivery location information that had been
entered into

pre-Silver bookings records? It is no longer visible, rendering those
records useless.


Without it, this module is useless to our Media staff. They have
currently abandoned it 

for the paper based system they had been using rather than go through
extra work of writing 

additional information on the slips that do print and duplicating them so
that there would be 

both a delivery slip and a pickup slip. They are also investigating the
use of an other system

entirely for doing the media bookings.




Giles W. Riesner Jr., Library Tech Support

CCBC Catonsville, Rm F-120-A

Personal Line:  25-4245  or  410-455-4245

Tech Line:        25-1107 
or  410-869-1107

Email:             
griesner at ccbcmd dot edu











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