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This happened to us too, just last week. Innovative installed a patch to fix. We're on the Lakeland Library Cooperative system in Michigan. Martha Pitchford there can give you details (martha at llcoop dot org; phone 616-559-5253)

Michele Montague

On September 30, 2004, Ringholz, Blake wrote:

When printing labels for materials, the labels will print, but occasionally,
the printer will shoot out blank labels (sometime 6, sometimes 12 -- it's
inconstant) after the last printed label is printed. We are using Windows XP
clients with Citizen GSX-230 printers. This happens to all of the computers
(they are all XP - 5 in all) in the Technical Services department. This only
started happening since upgrading to Millennium Silver. Up until this point,
we were able to print labels without a problem. Now, at different times of
the day, and on different computers, we are seeing this erratic behavior on
these computers. Thanks for any help!!!


Blake Ringholz
Network Engineer
MCSE+I, CCNA
Orange County Library System

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________________________________________________________________________

Michele Montague Email: mmontague at grpl dot org
Head, Technical Services
Grand Rapids Public Library
111 Library Street NE Tel: 616/988-5402 x 5485
Grand Rapids, MI 49503 Fax: 616/988-5423
________________________________________________________________________