RE: Reliable Self-Check?--Thanks for the replies

["William Gray" <wgray at greenwichlibrary dot org>]

 Thank you to everyone who has replied so far.

With one vendor in particular, the reviews are mixed.  But I feel like
I'm seeing some options here I hadn't considered before (both in
"fixing" our current machines, and in investigating machines of other
vendors).

If anyone else cares to weigh in on this topic, I'd love to hear from
you.

Thanks again,

--William Gray

-----Original Message-----
From: innopac-bounces at innopacusers dot org
[mailto:innopac-bounces at innopacusers dot org] On Behalf Of William Gray
Sent: Friday, September 24, 2004 2:57 PM
To: IUG INNOPAC List
Subject: Reliable Self-Check?

I'm looking for opinions from library staff experienced in using and
maintaining patron self-checkout machines: what is the most reliable
patron self-checkout machine on the market today?

When I say "most reliable", I mean a machine that does not regularly
become inoperable because of constant paper jams, software crashes,
keypad lock-ups, scanner malfunctions, print errors, etc...   

I'm trying to identify a patron self-checkout machine that requires only
a bare minimum of staff attention in order to keep it running.

Please post replies to the group so that we may all benefit from this
information.

Thank you in advance,

William Gray
Library Technical Assistant, Lending Services Greenwich Library

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