Re: Reliable Self-Check?

[<estokes at suffolk dot lib dot ny dot us>]

William Gray <wgray at greenwichlibrary dot org> said:

> I'm looking for opinions from library staff experienced in using and
> maintaining patron self-checkout machines: what is the most reliable
> patron self-checkout machine on the market today?
> 
> When I say "most reliable", I mean a machine that does not regularly
> become inoperable because of constant paper jams, software crashes,
> keypad lock-ups, scanner malfunctions, print errors, etc...   
> 
> I'm trying to identify a patron self-checkout machine that requires only
> a bare minimum of staff attention in order to keep it running.
> 
> Please post replies to the group so that we may all benefit from this
> information.
> 
> Thank you in advance,
> 
> William Gray
> Library Technical Assistant, Lending Services
> Greenwich Library
> 
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               Mr. Gray, 
                          I have been useing the 3M self checkout machine for
  6 years. Our library has a daily checkout of 1500 or so items, I would say at
  least 100 or more checkouts are done at the self-checkout machine. Other than
  putting in a refil of paper, I haven't touched that machine in years. 
-- 
                                                   Elizabeth Stokes
                                                   Library coor./asst. Head of Circ
                                                   Riverhead Free Library
                                                   330 Court st
                                                   Riverhead n.y. 11901