WAM and e-journal alerting services

["D Snyman" <SNYMAD at unisa dot ac dot za>]

Has any library discovered a successful way to integrate WAM forward proxy URL's into e-journal alerting service? Examples:  Emerald or ScienceDirect alerts? 
 
A user can access the database via a WAM link and set up his/her personal contents page alerts. But once the user starts to receive the contents page links via e-mail, it does not contain the WAM url but just the ordinary direct URL.  The user is then prompted for a user name and password when they try to access the full-text of the article directly from the e-mail. 
 
Any examples on how libraries give instructions to their users on what to do? 
 
Thanks
Dorette Snyman
Subject Librarian: Electronic Resources
 
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Dorette Snyman
Subject Librarian
Unisa Biblioteek / Library 5-13
University of South Africa
PO Box 392
0003 Pretoria
South Africa
 
Tel:    +27 (0)12 - 429 3045
Fax:    +27 (0)12 - 429 2925
e-mail: snymad at unisa dot ac dot za
http://www.unisa.ac.za/
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